Refund policy

At India’s Fashion Store, we strive to provide you with the best online shopping experience possible. We understand that finding the perfect fit for your garments is crucial, and we are committed to ensuring your satisfaction. To make the process easier for you, we have implemented the following Size Exchange Policy:

  1. Eligibility:
    • Size exchanges are only applicable for garments purchased directly from www.indiasfashionstore.com
    • The garment must be in its original condition, unworn, unwashed, and with all original tags attached.
    • We offer exchanges on all our products, except those that fall in the following categories due to hygiene concerns: Swimwear and bodysuits
  2. Time frame:
    • Size exchanges must be requested within 3 days from the delivery date.
    • Requests made beyond this time frame may not be eligible for an exchange.
  3. Exchange Procedure:
    • To initiate a size exchange, please contact our customer support team or Request Online.
    • Provide your order number, the specific garment you wish to exchange, and the desired size for the replacement.
    • Our customer support team will guide you through the exchange process, including providing you with the return shipping procedure.
    • In exchange or return, the customer needs to pay 99 shipping charges.

  4. Availability of Sizes:

    • Size exchanges are subject to availability. We recommend contacting our customer support team promptly to secure the desired size.

    • If the requested size is not available, we will work with you to find an acceptable alternative depending on your preference.

  5. Return Shipping:

    • The customer is responsible for shipping the garment back to us for the size exchange.
    • Please ensure that the returned item is adequately packaged to avoid damage during transit.
    • We recommend using a trackable shipping method to ensure the safe return of the garment.
    • Return shipping costs will be borne by the customer unless the exchange is due to a mistake on our part (e.g., wrong size sent, defective item).

  6. Inspection and Processing:

    • Once we receive the returned garment, our team will inspect it to ensure it meets the eligibility criteria.
    • If the garment is deemed eligible, we will process the size exchange and ship the replacement item to you.
    • If the garment does not meet the eligibility criteria, we will reach out to you to discuss available options, such as returning the original item to you or exchanging it with another product.

  7. Additional Information:

    • Our Size Exchange Policy is subject to our general Terms and Conditions, which can be found on our website.
    • We do Not Provide Refunds, we only provide an exchange of Products or issue a gift card of our website for the next purchase.
    • COD charges are non-refundable for size exchanges. Only the product value is eligible for a refund Gift card in the case of an exchange.
    • For any further questions or concerns regarding our size exchange process, please reach out to our customer support team on whatsapp.

We hope that our Size Exchange Policy provides you with peace of mind when shopping at www.indiasfashionstore.com. We are dedicated to ensuring that you find the perfect fit for your garments and are happy with your purchase. Happy shopping!