Shipping policy

1. Shipping Methods and Timeframes:
   • We strive to provide you with efficient and reliable shipping options. The available shipping methods and estimated delivery timeframes will be presented to you during the checkout process. The actual delivery time may vary depending on factors beyond our control, such as weather conditions, delivery areas, and carrier delays.
   • All ready-to-ship items ship within 2 Business days.
   • Our warehouse dispatches orders from Monday to Saturday
2. Order Processing Time:
   • Once your order is successfully placed and payment is confirmed, we will begin processing it within 2 business days.
   • This processing time allows us to prepare and package your garments for shipment. Please note that weekends and holidays are not considered business days.
3. Tracking Information:
   • Once your order has been shipped, we will provide you with a tracking number and a link to track the status of your shipment.
   • You can use this information to monitor the progress of your delivery. Please note that tracking information will receive on your WhatsApp or found in the order details section.
4. Shipping Errors and Damages:
   • While we take great care in packaging your garments to ensure their safe delivery, accidents can sometimes occur during shipping.
   • If you receive an item that is damaged or incorrect, please contact our customer support team within 2 business days of receiving your order. We may request photos or other evidence of the damaged or incorrect item to assist with our investigation.
5. Address Accuracy:
   • It is the customer’s responsibility to provide accurate and complete shipping information. Please ensure that the shipping address provided during checkout is correct and includes all necessary details, such as apartment numbers, floor numbers, or any other relevant information. We will not be held responsible for orders shipped to incorrectly provided addresses.
6. Non Availability Of Item:

   • Pending order can be cancelled only if the same is delayed past the delivery time and customer get full refund if order is prepaid.

   • We make every effort to keep our online inventory up to date and accurate. However, due to the dynamic nature of our business, there may be occasional discrepancies between the displayed stock availability and the actual availability in our warehouse.

Our customer support team is always available to address any concerns or queries related to unavailable items. You can reach out to us through email or live chat, and we will assist you in finding the best possible solution.